… is not an SME

A Subject Matter Expert (SME) is someone who is very familiar with the Line of Business (LOB), its objectives, goals, functionality and process.
This is the expert to go to with specific questions about the LOB.
A REAL BUSINESS ANALYST is someone with a different expertise: Asking questions, analyzing the answers and helping with the solution design. In any industry. In any LOB.
I found out that it actually helps NOT being a subject matter expert when eliciting business requirements: It lets you get away with asking some “dumb” questions, such as: “Why?”

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